Non SSO

Password Reset Request
Support Category: Login Request Specialist Notes: 1. Log in with your personal ID 2. Hover over (do not click) the Admin button in the navigation ...
Tue, 10 Mar, 2026 at 6:02 AM
How Do I Change My Password?
Support Category: Login Inquiry Specialist Notes: Standard Response: You can change your password at any time while logged into the system. Fi...
Tue, 10 Mar, 2026 at 5:05 AM
CLC Manual Password Reset
Support Category: Login Request Specialist Notes:  While it isn't an issue we see often, the CLC Administrators have given us permission to manual...
Tue, 10 Mar, 2026 at 5:16 AM
Login Requests | Cannot Access DOC Email
Support Category: Login Inquiry Specialist Notes:  In the case where a user does not have access to their DOC bureau email (@noaa.gov, @trade.gov, @ce...
Tue, 10 Mar, 2026 at 5:16 AM
Login Requests | No Personal Email Addresses
Specialist Notes: All Login Requests must have a Government Email Address in order for you to reset the password. Due to security issues, personal em...
Tue, 10 Mar, 2026 at 6:02 AM